Emergency Counseling Services - IL

Emergency counseling services for the Downers Grove, IL campus.

What To Do in a Crisis

If you are in danger or thinking of hurting yourself or someone else, Midwestern University counselors are available Monday through Friday during normal business hours to meet with students experiencing a crisis.  Walk-ins are welcome at the Counseling Center office suite located on the lower level of the Commons; tell any staff member you are in crisis.  You can also call the Student Counseling & Academic Support Center at 630-515-7142. You can also call the Office of Student Services at 630-515-6470 for assistance in reaching a Student Counselor.

For acute mental health issues, students can contact our on-campus Student Counselors to make an appointment.

If a mental health crisis occurs during a time when the on-campus Student Counselors are unavailable, the University has contracted with Academic Live Care (ALC) for immediate and also more long-term assistance.

ALC is a confidential, online, 24/7 unlimited telehealth program that is free to students no matter where they are located in the United States.

For emergency and immediate crises, ALC offers “In The Moment” crisis counseling and assistance. For less immediate needs, ALC can also be used for urgent care, counseling/therapy, and psychiatric appointments.

Information regarding Student Counseling, the Acute Care Clinic, or ALC, is available through each student’s online Student Portal via their Student Resource Box under an icon labeled Academic Live Care.  

If you need immediate assistance or if you are not on campus, call 911 or take yourself to the nearest emergency room. From Midwestern University, Advocate Good Samaritan Hospital is 5 to 7 minutes away, located at:

Advocate Good Samaritan Hospital
3815 N. Highland Avenue
Downers Grove, IL 60515
630-275-5900

Other Resources

DuPage County Health Department Crisis Intervention Unit hotline: 630-627-1700

Text HOME to 741741
This free, 24/7 crisis support service connects individuals to a trained crisis volunteer.  Visit Crisis Textline for more information