Emergencies

What To Do in a Crisis

If you are in danger or thinking of hurting yourself or someone else, Midwestern University counselors are available Monday through Friday during normal business hours to meet with students experiencing a crisis.  Walk-ins are welcome at the Counseling Center office suite located in Redwood Hall, Suite 102; tell any staff member you are in crisis.  You can also call the Student Counseling & Academic Support Center at 630-515-7142.  If it is during regular business hours and the counselors are unavailable, please contact the Office of Student Services at 630-515-6470. Otherwise, call the National Suicide Prevention Hotline at 800-273-8255, call 911 or go to the nearest emergency room.

• Academic Live Care: https://midwestern.myahpcare.com/telehealth to register. Service Key: ALC. When making appointments, a price will be listed, enter the Coupon Code ALCMWUIL 
  • Telemedicine for:
    • • Psychiatry
      • Counseling
      • Urgent Care
      • Nutrition
      • Internet Cognitive Behavioral Therapy
      • Financial Wellness
      • Student Assistance Resources
  • For Technical Support, call (866)882-0343
    
    
• 24/7 In the Moment Counseling – Live phone counseling when you need to speak to someone immediately 855-850-4301 or text “hello” to 61295

If you need immediate assistance or if you are not on campus, call 911 or take yourself to the nearest emergency room. From Midwestern University, Advocate Good Samaritan Hospital is 5 to 7 minutes away, located at:

Advocate Good Samaritan Hospital
3815 N. Highland Avenue
Downers Grove, IL 60515
630-275-5900

After-Hours Emergency

If you are in danger or thinking of hurting yourself or someone else after-hours, university holidays, weekends, or times when the Counseling Center is closed:

Call 911 for immediate emergency service
If you live on campus, please notify Campus Safety and Security (630-515-7111) you called 911 and provide your location so they can direct the emergency medical team to you

Take yourself to the nearest emergency room
If you live on or near campus the nearest hospital emergency room is:

Advocate Good Samaritan Hospital
3815 N. Highland Avenue
Downers Grove, IL 60515
630-275-5900

Call this local crisis hotline number:
DuPage County Health Department Crisis Intervention Unit
630-627-1700

Text HOME to 741741
This free, 24/7 crisis support service connects individuals to a trained crisis volunteer.  See https://www.crisistextline.org for more information