Midwestern University Clinics Implement Epic®, Electronic Health Records (EHR) System

As part of its commitment to support the One Health Initiative and embrace evolving technology, the Epic® system was added to bring four separate EHR (Electronic Health Records) for the Dental Institute, the Eye Institute, the Multispecialty Clinic, and the Therapy Institute into one system. Many patients seek care in several departments at the University’s Clinics and the Epic® system creates ease of use. Patients can access their healthcare information in one convenient spot, and reach out to their providers, schedule appointments, view test results, and manage the healthcare needs of their families. In addition, the patient records will be accessible throughout the Midwestern University Clinics to provide better healthcare services and allow for interdisciplinary collaboration on the best treatment for patients.

Kathleen H. Goeppinger, Ph.D., Midwestern University President and Chief Executive Officer, said, “I am proud to announce that Midwestern University has decided to become an Epic Software® partner. Epic® is the number one overall rated and most widely used Electronic Health Records system in the United States. Over 250 million patients have an electronic record in Epic®, and Epic® is used in most of the top hospitals, clinics, and university medical systems in the U.S. Those faculty, staff, and students in our clinics will have the opportunity to learn the new software, experience the benefits of an integrated system and, most importantly, help us improve our patient experience.”

The new patient experience includes several updates and changes to the new system. Benefits for patients include more options for appointment management, ease and security of accessing health records, secure messaging to the care team, and billing information in one location with online payment options. As part of this transition, patients will be asked to complete registration documents in the new system. Patients will receive a text message or email with a link to complete paperwork ahead of the appointment to save time in the office. However, patients will still have the option to complete paperwork in the office if they cannot do so prior to the appointment. Patients can register for a MyChart® account, a secure online patient portal, through Midwestern University Clinics.

The Midwestern University Care Team has worked diligently to make the transition to Epic® seamless for patients, students, faculty, and staff. Midwestern University Clinics are available in Downers Grove and Glendale.